Returns Policy

We strive to ensure a positive experience for all our users. Requests for returns, exchanges, or refunds should be submitted within 30 days of your order or inquiry.

Important: This returns policy only applies to items purchased directly through machinehub.com. Returns are not accepted for machines purchased through third-party sellers or dealers found on our site.

To initiate a request, please contact us at contact@machinehub.com with your details, and our team will guide you through the process.

Please note that specific requirements or conditions may apply depending on the circumstances, and these will be communicated clearly when you reach out.

How to Submit a Return Request

When contacting us for a return, exchange, or refund request, please include the following information to help us process your request efficiently:

• Your order number or inquiry reference
• Description of the item or service
• Reason for the return request
• Any supporting documentation or photos if applicable

Processing Timeline

Our customer service team will review your request and respond within 2-3 business days. We aim to resolve all return requests as quickly as possible while ensuring each case receives proper attention.

Contact Information

For all return-related inquiries, please reach out to us at:

Email: contact@machinehub.com

Subject Line: Return Request - [Your Order/Inquiry Number]